Financial Aid and Direct Deposit
Direct deposit is available for our financial aid recipients. In order to set up direct deposit you will need to enter your bank routing and account number information no later than the Friday, two weeks prior to a disbursement. Once entered, you will not need to enter it again unless the account/routing information changes.
Questions & Answers:
Q: How do I sign up for direct deposit?
A: Log-in to Self-Service, under Banking Information, select the "Add an Account" link, review the terms and conditions, enter your banking information and hit the submit button. You will then receive an email from us confirming your information. Please review this for accuracy and if the information is incorrect, you simply go back to Self-Service and make your corrections. Please make sure you keep your email with us updated so that you receive your confirmations. If you have difficulty logging in to Self-Service, please call (559) 325-5421 between the hours of 8:00 am and 5:00 pm.
Q: Where do I find my routing number and/or account?
A: A routing number is a nine digit number used to identify the bank associated with your bank account number. You can find your routing number on the bottom left hand corner of one of your checks.
Note: Any new or updated information submitted will take the bank some time to authenticate. You will be contacted by the Business Services Office notifying you if the bank was unable to authenticate the information you provided. This is a safety procedure to validate your banking information before we actually deposit any funds.
Q: What is the benefit of direct deposit?
A: Getting your money sooner. Financial Aid checks are placed in the U.S. mail the Wednesday, prior to the Thursday payment. Delays in receiving checks may be caused by bad addresses or errors in U.S. Postal deliveries. With direct deposit you will have your funds in your bank the morning of the disbursement.
Q: How soon do I need to sign up before a Financial Aid payment date?
A: To ensure that your payment has sufficient time to be included in the direct deposit list, accounts should be entered no later than the Friday, two weeks prior to the payment.
Q: Can I deposit my money into my parents, or any other persons account?
A. Only if your name is on the account. Bank accounts without your name will be rejected by the banking institutions and will not be processed. If prior to the payment we do not receive a reject notice from the bank, and we submit the direct deposit to an invalid account, it may take up to two weeks to reissue your funds.
Q: What if I need to make changes to my routing or account number?
A: To ensure that your payment has sufficient time to be included in the direct deposit list, accounts should be changes no later than the Friday, two weeks prior to the payment.
Q: What if I no longer want direct deposit?
A: If you change your information after the Friday, two weeks prior to the payment, you will need to contact your college business office: Clovis Community College (559) 325-5319, Fresno City College (559) 489-2234 or Reedley College (559) 638-0342. Failure to do so can cause a delay in payment for as long as two weeks. At any other time you can simply go into Self-Service, under the Direct Deposit link and select "delete" for the account you wish to discontinue. Your payments from that point forward will be mailed to you.
Q: Can I deposit into a savings account?
A: Yes, in the bank setup screen Self-Service will ask you to select either checking or savings. Those who may not yet qualify for a checking account, or choose not to have one, may still receive the benefit of having direct deposit.
Q: My bank account shows a zero dollar credit. What is that?
A: Prior to at least the first disbursement, the school needs to send a file to validate the account information. This will show as a zero dollar credit. It does not affect your account in any way.
Q: What if I do not want direct deposit?
A: You do not need to do anything. You will continue to get your payments mailed to your home.
