Information Technician Support

Certificate of Achievement in Information Technician Support 2017-2018

(Major #C.693F.CA)

This core program provides students with the knowledge, training, and hands-on experience to pursue a career as a Information Technician Support and Help Desk professional. Students completing this course of study will be able to enter the workforce with a comprehensive understanding of the fundamentals necessary to work as a IT Support or Help Desk professional in business, government, or education. 

These courses apply toward the Associate in Science Degree in Information Systems.

Complete the following program of study. Requirements (21 units minimum).

Required Courses:
Course Course Description Units C-ID
IS 15 Computer Concepts 3
IS 16 Word Processing 1.5
IS 18 Spreadsheet Fundamentals 1.5
IS 26A Database Concepts and Design 3
IS 26B Advanced Database Concepts and Design 1.5
IS 40A Web Development with HTML, CSS, and Java Script 3
IS 60 Operating Systems 2
IS 62 Computer Troubleshooting and Maintenance 4
IS 63 Computer Networking I 3

Program Learning Outcomes:

  1. Operate commonly used computer hardware and office software.
  2. Identify the categories of software by their purpose and provide examples of each category.
  3. Plan, Design,  and write stand-alone computer programs.
  4. Apply structured logic in analyzing and solving problems.
  5. Develop a well-designed relational database.
  6. Demonstrate a breadth of knowledge of networking and its uses in the business environment.

Advisors: Alanis, Castaneda.


2017 - 2018 Certificate of Achievement in Information Technician Support