Information Technician Support

Information Technician Support Certificate of Achievement 2020-2021

(Major #C.693F.CA)

This core program provides students with the knowledge, training, and hands-on experience to pursue a career as an Information Technician Support and Help Desk professional. Students completing this course of study will be able to enter the workforce with a comprehensive understanding of the fundamentals necessary to work as an IT Support or Help Desk professional in business, government, or education. 

These courses apply toward the Associate in Science Degree in Information Systems.

Complete the following program of study. Requirements (20 units minimum).

Required Courses:
Course Course Description Units
IS 13 Database Essentials 1.5
IS 15 Computer Concepts 3
IS 16 Word Processing 1.5
IS 18 Spreadsheet Fundamentals 1.5
IS 19V Cooperative Work Experience, Information Systems 1
IS 40A Web Development with HTML, CSS, and JavaScript 3
IS 61 Computer Building and Configuration 1.5
IS 62 Computer & Communication Essentials Troubleshooting and Maintenance 4
IS 63 Computer Networking Fundamentals 3

Additional Information

  1. Operate commonly used computer hardware and office software.
  2. Identify the categories of software by their purpose and provide examples of each category.
  3. Plan, Design, and write stand-alone computer programs.
  4. Apply structured logic in analyzing and solving problems.
  5. Develop a well-designed relational database.
  6. Create a web document that contains hyperlinks, graphics, tables, and forms.
  7. Demonstrate a breadth of knowledge of networking and its uses in the business environment.

Advisor(s): Nabors

2020-2021 Information Technician Support Certificate of Achievement