Student Rights and Responsibilities

Student Rights

Clovis Community College is committed to maintaining an equitable environment that provides students with disabilities full access to the institution’s educational programs, services, facilities, and activities. In our continuing efforts to meet this commitment, we call upon CCC staff to abide by federal laws, which guarantee students with disabilities the ability to participate in all aspects of CCC offerings that will allow them to maximize their full academic potential.

Federal Laws Pertaining to Students with Disabilities

Americans with Disabilities Act of 1990 (ADA)

The Americans with Disabilities Act of 1990 is a federal mandate which prohibits discrimination on the basis of disability in any entity receiving federal funds. Title II of the ADA requires state and local government entities adhere to accessibility standards in facilities and services offered; community colleges fall within Title II of the ADA. Individuals with disabilities are guaranteed an equal opportunity to benefit from state and local programs on the basis of equitable services.

Section 504 of the Rehabilitation Act of 1973

Section 504 of the Rehabilitation Act is a civil rights law that prohibits discrimination of individuals with disabilities in any program receiving federal funding. Section 504 requires accommodations be provided to individuals with disabilities that will allow them to fully participate in program services and offerings. Individuals with disabilities may not be denied benefits of, or otherwise be subjected to discrimination under any academic, research, health insurance, financial aid, physical education, athletics, recreation, transportation, extracurricular activities, occupational training, housing, counseling, or any other post-secondary educational programs or activities. Section 504 defines a qualified person with a disability as any person who (a) has a physical or mental impairment which substantially limits one or more of such person's major life activities, (b) has a record of such an impairment, or (c) is regarded as having such an impairment.

Section 508 of the Rehabilitation Act of 1973

Section 508 of the Rehabilitation Act was an addendum passed in 1998. Section 508 requires entities to make electronic and information technology accessible to people with disabilities. Creation of accessible electronic and technology services allows anyone with a disability to freely access e-services without having to request accommodations, including those who require adaptive technology.

Title 5

DSP&S is guided by Title 5 under the California Code of Regulations for California Community Colleges. Title 5 assists college personnel in administering DSP&S services to students with disabilities and outlines legal and fiscal responsibilities the DSP&S department must follow. Title 5 deems appropriate academic adjustments, auxiliary aides, and instructional services provided to students with disabilities. 

Complaint Process

Active DSP&S students can process a complaint if they are dissatisfied with the implementation of an approved academic accommodation or auxiliary aide; if an accommodation that aligns with disability verification is denied; or if they have encountered discrimination based on their disability status.

Informal Resolution Complaint

  1. DSP&S encourages students to reach out to their counselors to informally remedy the situation if the student is dissatisfied with an interaction outside DSP&S college personnel (e.g., instructors, college staff). Many times, DSP&S counselors act as a liaison between students and the institution and can solve concerns.
  2. DSP&S encourages students to reach out to the DSP&S Director/ADA Coordinator, Dr. Jacquelyn Rubalcaba, if the student is dissatisfied with an interaction with DSP&S staff, or an unapproved academic accommodation.
  3. An informal complaint may be advanced to a CCC Dean or Vice President if a mutually satisfactory resolution is not agreed upon between the student and DSP&S.

Formal Resolution Complaint

  1. If a student would like to file a formal complaint about their concerns a Student Complaint Form can be officially submitted to CCC. Please visit CCC Student Complaint Procedures to complete the process of filing a formal complaint.
  2. Students also have the right to file a grievance with the Office of Civil Rights (OCR) if no mutual satisfactory agreement can be agreed upon. OCR will convene with an open investigation on services provided.

Student Responsibilities

The following is a brief overview of the responsibilities students using Disabled Student Programs and Services (DSP&S) must follow and the service limitations within DSP&S. For more details about DSP&S student responsibilities and service limitations please consult your copy of the DSP&S Policies and Procedures located online in the AIM App.

  • Students must possess the ability to respond appropriately to questions, follow directions, and demonstrate the potential to profit from instruction.
  • Students are expected to follow the Code of Student Conduct established by the college (a copy of the Code of Student Conduct and Student Bill of Rights is available in the Student Services Center).
  • Students are expected to show the proper respect for faculty, staff and other students. Rudeness, name-calling and obscene language or gestures will not be tolerated.
  • Students must demonstrate disability-related appropriate adaptive behavior (Title 5 Regulations, Section 56004).
  • Students receiving special services (e.g., interpreting, test assistance) must notify the Disabled Student Programs and Services office of their absence prior to the time these special services are scheduled. Two failures to do so may result in the suspension of these special services.
  • Students must demonstrate annual measurable academic progress (Title 5 Regulations, Section 56024). Failure to do so may result in the suspension of service.
  • Students are to assume personal responsibility for taking any medications.
  • The individual student and/or other non-college agencies shall be responsible for the provision of personal attendant care. Disabled Student Programs and Services staff will not provide this service [Title 5 Regulations, Section 56000 (d)].

DSP&S Handbook

Download the Current DSP&S Student Handbook